Return and Exchange
- All of our items come with 2-year warranty, please check our Product Warranty for the full detail.
- All products require professional installation. We will work on the installation guide and installation video concurrently, and we will upload the video on youtube and installation guide on our blog. In the meanwhile, for products that do not come with installation instructions, please contact us through email, facebook or instagram message and let us assist you further.
- All products sold are brand new. WE QUALITY CHECK ALL OF OUR PRODUCTS BEFORE SHIPPING TO GUARANTEE SUPERB CUSTOMER SERVICE. We strongly stand behind our products.
- If the item is damaged during shipping, please contact us. You will have 2 options.
- Option 1. We will file a damage claim report with the shipper. You will be responsible for the shipping fee to send the product back to us. We will then ship you a new product.
- Option 2. Pay to ship the product back to our location to receive a full refund. We cannot be held responsible for damages during shipping. This responsibility falls under the shipper.
- ALL OF OUR PRODUCTS ARE TESTED TO GUARANTEE FITMENT. In the event that the product does not fit, we will ask that you provide a written report from a professional installer or shop so we can accept the return product.
- If you have a return issue please contact us. To start the return process in order to receive a refund, we will either need a working tracking number or the product back to our location to process a refund. DO NOT SHIP BACK AN ITEM WITH OUT PRE-AUTHORIZATION. Merchandise may not be returned under any circumstances unless given a Return Code.