Compliance and Quality Control
At AlphaRex, we place unparalleled emphasis on safety and quality across all facets of our operation. Utilizing only the finest materials in the development of our tooling, we achieve impeccable fitment precision, rigorously maintained through post-production monitoring to ensure enduring accuracy. Our not only meet but exceed SAE and DOT FMVSS108 regulations, affirming our commitment to adhering to the most demanding standards in vehicle lighting. Our dedication to excellence extends to our manufacturing processes, compliant with ISO 9000, ISO 9001, ISO 9002, and now proudly incorporating the automotive-specific ISO 17949 standard. This rigorous adherence to comprehensive quality management protocols ensures that every stage of production is meticulously overseen to surpass our customers' expectations. Opt for our for your , and transform your driving experience with unparalleled safety, stellar performance, and the highest quality standards.
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Outstanding Assistance Our dedicated technical support team is here to assist you from Monday to Friday, 9:00 am to 5:00 pm Pacific Time. We offer comprehensive support through various channels including phone, live chat, and email, ensuring prompt assistance for any inquiries or concerns you may have. Additionally, our detailed installation guides available on our blog provide step-by-step instructions to simplify the installation process. Our goal is to ensure your experience with our products is seamless and hassle-free, delivering maximum satisfaction and value to our customers.
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2 Years Warranty
We provide a comprehensive 2-year warranty on all our products, demonstrating our commitment to quality and customer satisfaction. Our warranty covers defects in design and manufacturing, ensuring that you receive products of the highest standards. However, it's essential to note that certain factors are not covered under the warranty, including installation errors, labor expenses, vehicle downtime, wear and tear, acts of God, misuse, abuse, neglect, accidents, collisions, defects due to custom specifications provided by the customer, or any modifications not performed by us or on our behalf. Additionally, please be aware of the exceptions outlined below for third-party products.
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Superior Quality At AlphaRex®, we believe that unsurpassed quality and originality is the key to stay above the competition, and it is our mission to bring much sought-after advanced products to our customers. With over 20 years of manufacturing experience, our factory is without a doubt the pioneer of the performance lighting industry, and capable of successfully designing and manufacturing lighting products for our ever-evolving industry. We design our lights from inception, patent every component we’ve designed, and guarantee that our products are compliant with the SAE and DOT requirements. We inspect every detail of our lights to ensure that our customers are more than satisfied with every detail. We strongly believe that excellent customer service and technical support is the key to success; and our team is ready to answer any questions you might have to ensure our customers (and yours) have unparalleled service and satisfaction.
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Secure, Easy Ordering Your shopping experience is our top priority. Rest assured, our website is secure and designed with your peace of mind in mind. With encrypted payment gateways and robust security measures in place, you can shop with confidence, knowing that your personal information is protected. Explore our wide selection of products and enjoy the convenience of secure and easy ordering. We're here to make your shopping experience enjoyable and stress-free every step of the way.
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